About Us
We make one product, and we make it properly.
Most brands in this category sell forty things. We sell one: Ounora Pro. Every hour of development, every dollar of testing, and every member of our support team goes into that single product — and into the people who buy it.
The focus is deliberate. A company with forty products can afford for any one of them to be mediocre. We can't. If Ounora Pro isn't right for you, we don't have a second thing to sell you — we have a refund to process. That keeps us honest in a way a catalogue never would.
Why sleep
You spend roughly a third of your life asleep, and almost none of it thinking about the quality of that time. Snoring is one of the few sleep problems that affects two people at once — the person doing it and the person lying next to them. It gets treated as a punchline far more often than it gets treated as a problem worth solving well.
We built Ounora Pro for the people who stopped finding it funny.
How we operate
- 100 nights to decide. One night tells you nothing. We give you just over three months, and you can return the product used — that is the entire point of a trial.
- Free shipping on every order. No minimum spend, no threshold to hit, no delivery charge appearing at checkout.
- A real person answers. Email support@ounora.com or call us and you reach our team in the United States, not a chatbot and not a script.
- No invented urgency. No countdown timers, no fake stock counters, no "37 people are viewing this right now." If you see a price, that is the price.
- Honest delivery estimates. We say 8–14 days because that is what it takes. We would rather tell you up front than promise two-day shipping and miss it.
Who we are
Ounora is a brand of Mercanty LLC, a Wyoming limited liability company, operating from Wilmington, Delaware.
Mercanty LLC (trading as Ounora)
1207 Delaware Ave #509
Wilmington, DE 19806
United States
Email: support@ounora.com
Phone: +1 (302) 578-4529
Support hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Before you buy
Ounora Pro is a consumer sleep product, not a substitute for medical care. If you have been diagnosed with a sleep disorder, or you suspect you have one, please read our Health & Safety Information and speak to your doctor before changing anything about how you are being treated.