Health & Safety Information

Last updated: 29 August 2026

Please read this before you buy

Ounora Pro is a consumer sleep product. It is sold for personal comfort and general wellbeing. It is not a substitute for medical diagnosis, medical advice, or treatment prescribed to you by a qualified healthcare professional.

If you have, or think you may have, sleep apnea

Obstructive sleep apnea is a serious medical condition. Left untreated it is associated with elevated risk of high blood pressure, heart disease, stroke and daytime accidents. It can only be diagnosed by a qualified clinician, usually through a sleep study.

Please do not stop or reduce a treatment your doctor has prescribed — including CPAP, an oral appliance, or medication — in order to use this or any other consumer product. If you want to change how you are being treated, that is a conversation to have with your doctor first.

If you regularly experience any of the following, please see a doctor rather than buying a product:

  • Gasping, choking or stopping breathing during sleep, or being told that you do
  • Severe daytime sleepiness, or falling asleep while driving or working
  • Morning headaches, or waking with a racing heart
  • Snoring alongside high blood pressure, obesity or a heart condition

Who should speak to a doctor before using Ounora Pro

Please check with a healthcare professional before use if you:

  • Have a diagnosed sleep, respiratory, cardiac or neurological condition
  • Have a pacemaker, defibrillator or any other implanted electronic device
  • Are pregnant or breastfeeding
  • Have sensitive skin, a skin condition, or a known adhesive allergy
  • Are recovering from surgery to the face, mouth, throat or airway

Ounora Pro is intended for adults aged 18 and over. Keep it and its components out of the reach of children.

Stop using it and contact us if

  • You develop skin irritation, a rash, redness or discomfort that does not settle
  • You experience any pain, breathing difficulty or unusual symptom during or after use
  • Your sleep or your snoring gets worse rather than better

You are covered by our 100-Night Trial in all of these cases — a product that doesn't agree with you is a full refund, not an argument.

Individual results vary

Snoring has many different causes — anatomy, nasal congestion, body weight, alcohol, sleeping position and medication among them. No single product works for everyone, and we don't claim otherwise. Any experiences described by other customers are their own and are not a promise of the result you will get.

In an emergency

If you or someone else is having difficulty breathing, chest pain, or any other medical emergency, call 911 immediately. Do not wait, and do not contact us first.

Questions

Mercanty LLC (trading as Ounora)
1207 Delaware Ave #509, Wilmington, DE 19806, United States
Email: support@ounora.com
Phone: +1 (302) 578-4529
Support hours: Monday–Friday, 9:00 AM – 5:00 PM EST